This store is highly praised for its exceptional quality of boba tea, especially their signature brown sugar milk tea and unique drink selections like bingsu and coffee jelly milk tea. Customers frequently highlight the fast and friendly service along with a spacious, comfortable ambiance equipped with large TVs and seating conducive to working or relaxing. The store maintains a clean environment, and many reviewers express strong loyalty, often returning multiple times per week. Overall, it is considered a top-tier boba tea shop with a rich flavor profile and welcoming atmosphere.
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Environment
The store features several seating areas with comfy chairs and tables, large TVs playing travel videos, and a spacious layout that encourages customers to stay and work or relax.
Cleanliness
Most reviews mention a clean environment, though one reviewer noted an issue with spider webs that should be cleaned.
Unique Elements
The store offers unique items like bingsu served in reasonable portions, mini brown sugar boba, and a variety of specialty drinks. Ordering via kiosks and a new Plano location closer to Allen and McKinney are also highlighted.
Service
Staff are consistently described as friendly, sweet, and helpful, including personalized drink recommendations and allowing customers to try new items. Service is noted as fast and efficient, even during busy times.