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UMe Tea Express

5.6
(29 reviews)
UMe Tea Express

This store is a bubble tea shop known for its consistent drink quality and friendly, patient customer service. Customers appreciate the quick drink preparation and drive-thru convenience despite occasional wait times. The ambiance is described as cute and welcoming with helpful staff, though the location and drive-thru logistics can be challenging. Overall, the drinks, especially bubble tea varieties, are flavorful and well-liked by patrons.

Most Popular Items

Ume drink
"So Yummy ume drink"
Oolong Milk Tea
"Drinks are out fast and ordering is a breeze. oolong MT is always brewed to consistent quality."
Jasmine Mango Bloom
"The jasmine mango bloom is my go to drink. I do love their drink selections in general."

Additional Insights

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Environment

The place is described as cute and welcoming with a friendly atmosphere, though the drive-thru setup and location pose some logistical challenges.

Cleanliness

No explicit mentions of cleanliness were noted in the reviews.

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Unique Elements

The store features a drive-thru window with special promotions including fun toys, which is appreciated despite some operational inefficiencies. The variety of drink selections can be overwhelming for newcomers.

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Service

Customer service is highly praised for being welcoming, patient, and understanding, though some reviews note limited staff leading to slower service during busy times.

Store Information

Address
4299 Valley Ave, Pleasanton, CA 94566
Hours
Monday 12-8PM
Tuesday 12-8PM
Delivery
Takeout
Dine-in

Highlights

Great tea selection