This store, operating under the names Bobafinitea and Mochiholic sharing the same space, is well-regarded for its boba tea and mochi donuts. Customers frequently praise the taste and variety of the drinks, especially fruit teas and brown sugar milk teas, as well as the quality and flavor of the mochi donuts. The ordering system is fully electronic, which some find convenient but others miss human interaction. Pricing is considered slightly high by some, but the overall quality and friendly staff create a positive experience.
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Additional Insights
Environment
The shared store space is pleasant and clean, though the new branding is considered too simple by some who miss prior design elements such as a mascot dog.
Cleanliness
No direct complaints; implied to be clean and Covid-conscious with protective measures such as styluses for ordering kiosks.
Unique Elements
The store combines boba tea with mochi donuts and uses a kiosk-only ordering system; seasonal drinks like 'Pumpkin Heaven' add unique appeal.
Service
Staff are generally friendly and helpful when present, but the fully electronic ordering system reduces direct human interaction, which some customers miss.