This store specializes in rolled ice cream, offering a unique and delicious dessert experience that many customers highly praise. The staff, particularly the owner Jackie, is noted for excellent, friendly, and knowledgeable customer service. The ambiance is family-friendly and welcoming, with thoughtful touches such as games and a drawing wall for kids. Many reviewers highlight the variety of flavors and customizable options available, as well as accommodations for dietary restrictions.
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Additional Insights
Environment
The store has a super chill, family-friendly atmosphere with amenities like video games, a TV, and a kid-friendly drawing wall, making it a fun and welcoming environment for all ages.
Cleanliness
The store is noted to be very clean, which adds positively to the customer experience.
Unique Elements
The rolled ice cream preparation is a unique and engaging experience where customers can watch their ice cream being made live. The store also offers a large variety of customizable flavors and toppings, including dairy-free options, and even pup cups for dogs.
Service
Customer service is consistently described as excellent, polite, friendly, and knowledgeable, with the owner Jackie often mentioned for her warm, smiley, and helpful demeanor.