Chocolatea is a charming and quaint tea shop known for its extensive and unique loose leaf tea selection, delicious desserts including macarons, and a welcoming, knowledgeable staff. The store offers a cozy, homey atmosphere ideal for relaxing with a cup of tea or coffee, enhanced by scenic views and a quiet environment. Customers consistently praise the quality of their drinks and sweets, along with attentive and friendly service.
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Environment
The ambiance is cozy, cute, and homey with comfortable seating and a quiet atmosphere, sometimes highlighted by scenic views like a running creek and natural surroundings.
Cleanliness
Good effort is noted in cleanliness and COVID-19 precautions with proper mask usage, sanitization stations, and careful handling of tea scoops and markers to ensure hygiene.
Unique Elements
Unique features include a large variety of rare and seasonal teas, tea paraphernalia, fresh bakery items, chocolate truffles, and a thoughtful membership discount program replacing coupons.
Service
The staff are described as friendly, knowledgeable, accommodating, and passionate about tea, often providing personalized recommendations and going above and beyond, such as offering samples and detailed explanations.