Gong Cha at Providence Place Mall is highly praised for its excellent bubble tea offerings, featuring a wide variety of customizable drinks. Customers frequently commend the quick service and friendly staff, even during busy times with long lines. The store atmosphere is welcoming and enjoyable, contributing to a positive overall experience. Many reviewers express satisfaction with the drink quality and customization options, making it a favored spot for bubble tea lovers.
Customization Options
Most Popular Items
Additional Insights
Environment
The atmosphere is praised as welcoming and great, with enjoyable music and a nice selection of seating, though some minor seating wear was noted.
Cleanliness
Generally described as clean and well-maintained, with only a minor note about stained seats near the entrance.
Unique Elements
Highly customizable drinks including sugar, ice levels, and boba quantity; presence of coffee options for non-tea drinkers; fast service despite busy periods.
Service
Staff are described as very friendly, helpful, and fast, with some reviews highlighting personable and attentive employees.