This establishment is a popular café-style shop in Pullman known for its delicious bubble tea and diverse food offerings including hot pots, fried noodles, and Mediterranean dishes. Customers consistently praise the tasty drinks, great food quality, and excellent customer service provided by friendly and competent staff. The ambiance is welcoming, clean, and casual, with some locations featuring board games and new artwork, making it a fun spot for snacks, meals, and socializing. Overall, patrons appreciate the combination of good food, drink variety, and a pleasant atmosphere.
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Additional Insights
Environment
The ambiance is clean, casual, and fun with additions like board games and new paintings, creating a welcoming environment suitable for social gatherings and dates.
Cleanliness
Multiple reviewers note the store is very clean and tidy, contributing positively to their overall experience.
Unique Elements
The store uniquely combines bubble tea with Mediterranean and Chinese cuisine including hot pots and desserts like baklava, and offers mini hot pots and a variety of snack options not commonly found in typical boba shops.
Service
Customer service is frequently described as excellent, friendly, competent, and understanding, with staff going above and beyond to ensure satisfaction including accommodating order modifications and offering refunds when necessary.