This store is a highly regarded bubble tea spot known for its delicious and flavorful drinks, quick service, and friendly staff. Customers appreciate the consistent quality of their teas, including several customizable options for sweetness and ice levels. The ambiance is described as small and cozy, with some comments noting it can get warm inside. Overall, patrons frequently mention the store as a convenient and satisfying destination for bubble tea cravings.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is small with limited seating, more of an order-to-go place. It can get a little warm inside, but is conveniently located inside a mall with nearby seating and amenities.
Cleanliness
No direct negative comments on cleanliness were noted, suggesting an acceptable standard is maintained.
Unique Elements
The store offers a rewards program via phone number or physical cards, though the card stamps can rub off. They provide a variety of tea types including natural ingredient options and allow customization of sugar and ice levels. Background music and a neighborhood location add to the experience.
Service
The staff is frequently described as friendly, kind, and helpful with quick and efficient service. One employee, Emily, was specifically praised for her positive attitude and excellent service. They also accommodate complaints promptly by remaking drinks for free.