This boba tea shop in Reno is highly praised for its delicious and refreshing drinks, friendly and quick customer service, and a fun, cute atmosphere with colorful graphics and engaging activities. Customers appreciate the variety and uniqueness of the menu, including specialty teas, fruit teas, and snacks like bear waffles. The store is described as welcoming and family-friendly, with convenient parking and a small outdoor seating area.
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Environment
The atmosphere is cute, colorful, and fun with stuffed toys, colorful wall graphics, photo backdrops, and games like giant Connect 4 and Jenga, making it family-friendly and appealing for social media.
Cleanliness
No explicit comments on cleanliness were noted, implying it is at least satisfactory or not a point of concern.
Unique Elements
Unique features include a small gift shop with plushies and Thai gifts, specialty bear waffle snacks, a loyalty punch card system, and a soon-to-come soft serve machine.
Service
Staff are frequently described as friendly, bubbly, and quick to serve with good customer orientation, even during slower business hours.