Komma Tea is highly praised for its exceptional bubble tea offerings and delicious handmade macaroons. Customers consistently highlight the friendly and professional customer service, often mentioning staff by name and the accommodating nature of the team. The shop maintains a clean and well-organized environment with a welcoming atmosphere, often leading to long lines due to its popularity. Overall, the store is regarded as a top destination for boba tea enthusiasts in the area.
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Additional Insights
Environment
The shop is small but clean and well-organized, with a welcoming atmosphere that often results in a line outside. The presence of a cute sloth logo adds to its charm.
Cleanliness
Multiple reviewers mention the store is clean and has a neat dining area, contributing positively to the overall experience.
Unique Elements
Handmade macaroons made in-store are a distinctive highlight, alongside the availability of crystal boba and a wide variety of flavors and drink options.
Service
Customer service is frequently described as excellent, friendly, and accommodating. Staff members are noted to be personable and professional, with specific managers receiving praise for their understanding and care.