This store operates inside a pho restaurant named 'Pho 95' and is known for its bubble tea offerings. Customers appreciate the authentic taste of drinks like brown sugar boba and Vietnamese coffee, with several praising the quality and flavor profile. The customer service is frequently described as friendly and accommodating, especially regarding remaking drinks with preferred sweetness or ice levels. However, some customers have experienced inconsistent availability of drinks and issues with pricing transparency. Ambiance is casual, given it is inside a pho restaurant, with some reports of cleanliness concerns.
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Environment
The bubble tea is served inside a pho restaurant, providing a casual and informal atmosphere without a distinct bubble tea storefront.
Cleanliness
There are some concerns about cleanliness, including a report of roaches on the walls.
Unique Elements
Smoothies are only sold on weekends, and the brown sugar boba is highlighted as having a unique and authentic texture and flavor.
Service
Customer service is highly praised for being friendly and accommodating, including remaking drinks if customers are late or want sweetness adjustments.