This is a small boba tea kiosk located in Tyler Mall, known for its delicious and large boba drinks. Customers frequently praise the quality and taste of the beverages, especially the milk teas and fruity sodas, highlighting fast and friendly service. While most reviews are positive about the drinks and staff, a few mention inconsistent customer service and concerns about hygiene practices. The ambiance is modest given the kiosk setting, but the overall experience is enjoyable and encourages repeat visits.
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Environment
The store is described as a small kiosk within a mall setting, with limited space and a modest setup. The atmosphere is functional rather than decorative, with some empathy expressed for the hardworking staff given the limited seating and break facilities.
Cleanliness
There are mixed reports on cleanliness; one review specifically highlights a staff member not wearing a mask or gloves and handling drink lids improperly, raising hygiene concerns. Another complaint mentioned a dirty cart. Overall, cleanliness appears to be an area needing improvement.
Unique Elements
The store offers a notably large boba size, cheese foam drinks, and unique fruity sodas that customers find addictive. Happy hour BOGO specials and fast service add to its appeal.
Service
Customer service is generally praised for being fast and friendly, with some staff members mentioned by name. However, there are notable complaints about rude or inattentive behavior, including an incident involving a manager and concerns about mask use during drink preparation.