This locally owned bubble tea store in Rochester is highly praised for its authentic, flavorful drinks and creative menu options. Customers commend the friendly and helpful staff, contributing to a warm and welcoming atmosphere. The shop offers a variety of milk teas, smoothies, and snacks, with options for dairy-free alternatives. While the space is described as somewhat cramped, the overall experience is positive with consistent quality and attentive service.
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Environment
The atmosphere is generally good and welcoming, though some mention the space is cramped. It is considered a nice small tea shop with a cute, fun vibe and some boba-themed gifts available.
Cleanliness
The store is consistently described as clean, contributing positively to the customer experience.
Unique Elements
The store offers mix-and-match drink options, dairy-free and milk alternative choices like almond milk, adjustable sweetness and ice levels, and a limited weekday food menu. The presence of unique flavors like kiwi popping boba and the availability of brown sugar boba off-menu are distinctive features.
Service
Staff are frequently described as super friendly, helpful, patient, and sweet-hearted. Many reviewers mention upbeat and cheerful employees who make sure orders are right and provide good recommendations.