Arctic Roll is a highly praised local spot known for its delicious rolled ice cream and flavorful bubble tea offerings. Customers consistently highlight the friendly and welcoming staff, including the personable owner, which creates a warm and inviting atmosphere. The shop is described as clean, cozy, and a great place to relax with family or friends. Many reviewers appreciate the unique experience of watching the ice cream rolls being made fresh to order.
Customization Options
Most Popular Items
Additional Insights
Environment
The atmosphere is cozy, chill, and inviting with good music and a clean, pleasant environment. It is a nice place to hang out and enjoy treats, with family-friendly seating and good vibes.
Cleanliness
Multiple reviewers note the store is clean and well-maintained, with a fresh-smelling atmosphere.
Unique Elements
The live preparation of rolled ice cream in front of customers is a standout feature. The combination of bubble tea and rolled ice cream in one location is unique locally. The owner’s personal involvement and the shop’s Black-owned status are also notable.
Service
Customer service is frequently described as top tier, friendly, patient, and welcoming. The owner is known to personally engage with customers, creating a warm environment. Some younger staff are still learning but overall the service is highly praised.