Gotcha is a well-liked tea shop specializing in boba and other tea-based beverages, praised for its authentic brewed tea flavors and quality ingredients. Customers frequently commend the fast, friendly service and knowledgeable staff who provide helpful drink suggestions. The ambiance is described as cute, spacious, and relaxing, making it a popular spot for studying or socializing. The store is clean and welcoming, with a modern decor including unique elements like a grass wall and claw machines.
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Environment
The store features a cute and relaxing atmosphere, with spacious seating, a grass wall for photos, claw machines, and a welcoming environment ideal for studying or social gatherings.
Cleanliness
The shop is noted to be clean and well-maintained, contributing to a pleasant visit experience.
Unique Elements
Unique aspects include claw machines in the waiting area, a grass wall for photo opportunities, and the fact that they farm their own tea, emphasizing freshness and quality.
Service
Service is consistently described as fast, friendly, and knowledgeable, with staff that provide helpful drink recommendations and create a positive customer experience.