This store is a well-regarded tea and snack shop known for its extensive menu of bubble tea and various finger foods. Reviewers frequently praise the quality and freshness of the drinks, highlighting the authentic tea flavors and customizable sweetness and ice levels. The service is consistently described as friendly, patient, and responsive, contributing to a positive customer experience. The ambiance is noted as clean, bright, and welcoming, with some locations offering seating and entertainment.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is generally described as clean, bright, and comfortable with some locations offering seating, TVs, music, games, and a clean bathroom. The space can be narrow with lines sometimes causing congestion, but the overall vibe is welcoming.
Cleanliness
Cleanliness is frequently noted as a strong point, with multiple reviewers emphasizing the store's tidy environment and spotless facilities.
Unique Elements
The store offers a large variety of drink options including cold, hot, and slushy beverages, alongside a substantial menu of snack foods. Customizable sweetness and ice levels, use of real tea, and a Tiffany blue motif are distinctive features. Online ordering and rewards system add convenience.
Service
Customer service is widely praised for being friendly, patient, and helpful. Several reviews mention staff going out of their way for recommendations and quick issue resolution, including management's responsiveness to order errors.