Gong Cha is a well-loved bubble tea store known for its high-quality drinks, friendly and accommodating customer service, and inviting atmosphere. Customers frequently praise the great taste and freshness of the boba and tea, as well as the ability to customize sweetness levels. The store features a clean, modern, and family-friendly environment with appealing decor and ample seating. Many guests express enthusiasm about returning to try more items on the menu.
Customization Options
Most Popular Items
Additional Insights
Environment
The store boasts a cute, modern, and spacious interior with appealing decor and family-friendly atmosphere; it is noted as clean, inviting, and not crowded.
Cleanliness
The store is generally clean and well-maintained, with one minor suggestion for bathroom sink repair; overall cleanliness is better than average.
Unique Elements
The store offers customizable sugar and ice levels, dairy-free options, a points system for discounts, bubble waffles, and a variety of toppings such as strawberry pearls and aloe jelly.
Service
Customer service is frequently described as outstanding, friendly, patient, and accommodating, with several mentions of specific staff members providing impeccable service.