This store is highly praised for its delicious and high-quality drinks, especially its boba and tea offerings. Customers frequently highlight the friendly, kind, and attentive service provided by staff and management, creating a welcoming atmosphere. The venue is described as a small chain with less than 10 US locations, situated in a food court setting that is somewhat noisy but generally convenient. Unique and traditional flavors, along with customizable options, contribute to a positive overall experience.
Customization Options
Most Popular Items
Additional Insights
Environment
Located mostly within food courts, the store can be noisy and somewhat hard to locate, but the vibe is described as positive, energetic, and welcoming with a humorous and fun owner presence.
Cleanliness
No direct comments on cleanliness were noted, but the overall positive experience and quality imply a adequately maintained environment.
Unique Elements
The store offers unique boba flavors including exploding boba pearls, a variety of tea flavors from traditional to unique blends, and customizable sweetness and sugar levels. The presence of staff who personalize recommendations and the small chain’s limited locations add to its distinctiveness.
Service
The staff and management receive consistent praise for being friendly, kind, patient, and helpful, with specific mentions of individuals like Alex, Anthony, Jianna, and Stephanie enhancing the customer experience.