This establishment is primarily known for its boba tea drinks, which many customers find flavorful and refreshing. The staff often receive praise for their friendliness and helpfulness, particularly specific individuals noted for excellent service. The ambiance is described as pleasant with enjoyable activities like playing Jenga while waiting. However, some customers report issues with pricing inconsistencies, rude management, and occasional quality concerns with certain drinks.
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Additional Insights
Environment
The ambiance is generally positive with a nice atmosphere and additional entertainment like Jenga, creating a welcoming environment for customers.
Cleanliness
Cleanliness is not explicitly discussed in reviews, leaving it undetermined.
Unique Elements
A notable unique element is the presence of a staff member with curly hair who is frequently praised for making excellent drinks and providing great customer interactions.
Service
Customer service is a mixed aspect; several reviews praise staff members by name for excellent and friendly service, while others describe rude and unprofessional behavior, especially regarding pricing and drink size policies.