The Alley is a highly praised boba tea store known for its delicious and high-quality drinks. Customers frequently commend the friendly and helpful staff, as well as the beautiful, instagrammable decor featuring unique elements like a pink-leafed artificial tree. The store offers a welcoming ambiance and a variety of flavorful tea-based beverages, making it a popular local spot with reasonable prices and excellent customer service.
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Environment
The decor is noted as beautiful and instagrammable, with unique features like a pink-leafed fake tree that adds a distinctive charm despite partially covering the main menu screens.
Cleanliness
No specific mentions of cleanliness were made in the reviews.
Unique Elements
The franchise emphasizes instagrammable design details including cup shapes and boba balls, and includes toppings such as coconut jello that are not always listed on the menu.
Service
Customer service is consistently described as great, friendly, and helpful, with staff being nice even while still training.