This store is highly regarded for its excellent quality boba tea and generous portions of tapioca pearls. Customers appreciate the variety of tea flavors offered, including unique options like plum green tea and brown sugar milk tea. The service is frequently described as friendly and informative, with efficient processes even during busy times. While the ambiance is cozy and the shop is generally clean, some reviewers noted sticky floors and occasional warmth inside the store.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop is described as a cool, small spot that can get cramped during peak hours but maintains a cozy atmosphere; signage attracts customers and the store follows social distancing measures.
Cleanliness
Generally clean but some reviews mention sticky floors and a warm room temperature; overall cleanliness is acceptable though could improve in some areas.
Unique Elements
Notable features include very generous amounts of boba pearls, customizable sweetness and ice levels, a good social distancing system with outdoor waiting markers, and a mobile app for orders and loyalty points.
Service
Customer service is praised for being friendly, patient, and informative, with staff answering questions well and managing orders efficiently, including during COVID-19 precautions.