BenGong's Tea is highly praised for its high-quality bubble tea and fruit tea offerings, with many customers highlighting the rich tea flavors and creamy textures. The staff, particularly baristas like Han and Ozzie, receive consistent commendations for their friendly, knowledgeable, and attentive service. The atmosphere is lively and popular among local students and visitors, often busy but worth the wait. Customers appreciate the thoughtful customization options and the use of real fruits and quality ingredients.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a cool and vibrant atmosphere, popular among UCSD students and La Jolla visitors, though it can be busy and have lines during peak times.
Cleanliness
No direct mentions of cleanliness issues; implied satisfactory as no complaints were noted.
Unique Elements
The store offers creative and unique drink options such as sparkling teas, insulated bags for multiple drink orders, and real fruit ingredients. They also provide detailed explanations of drink flavor profiles and customization.
Service
The customer service is frequently described as outstanding, with baristas like Han, Tae, and Ozzie being repeatedly recognized for friendliness, helpfulness, and making personalized drink recommendations.