The Spice And Tea Exchange at Pier 39 is a charming specialty store offering a wide variety of high-quality teas, spices, salts, sugars, and custom blends. Customers consistently praise the friendly and knowledgeable staff who provide excellent personalized service and helpful recommendations. The store also features a cozy tea/coffee bar serving expertly crafted beverages, including some tea-based drinks. The ambiance is aromatic and inviting, creating a delightful sensory experience for visitors seeking unique gifts or a quiet spot to enjoy tea.
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Environment
The store is aromatic with wonderful scents from spices and teas, providing a delightful sensory experience that customers find charming and inviting.
Cleanliness
No specific mentions of cleanliness were made in the reviews, suggesting it is satisfactory but not a focal point.
Unique Elements
Unique offerings include custom tea blends, a spice jar smelling experience, local and exotic spice blends, herb pencils that can be planted, and a coffee/tea bar serving specialty drinks.
Service
The staff are repeatedly described as friendly, knowledgeable, helpful, and going above and beyond to assist customers with personalized suggestions and even mailing forgotten items.