This boba tea store offers a variety of bubble tea drinks with generally good quality tapioca and popping boba, though some customers find certain drinks overly sweet or expensive. The service is widely described as friendly and helpful, with both self-order kiosks and attentive staff catering to different customer preferences. The ambiance includes a unique Lotso Bear themed lobby and cute seating, creating a welcoming environment. While some reviewers express loyalty and appreciation for the owner and atmosphere, others mention inconsistencies in sweetness and occasional issues with tapioca taste.
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Additional Insights
Environment
The store features a Lotso Bear themed lobby and cute seating, creating a pleasant and welcoming atmosphere.
Cleanliness
Reviews do not explicitly mention cleanliness, leaving it undetermined.
Unique Elements
Unique features include a Lotso Bear theme, self-order kiosks, a $5 cash-only drink deal, and friendly owner interactions.
Service
Service is generally described as friendly, caring, and attentive. Staff are helpful with orders and self-order kiosks accommodate introverted customers.