This family-owned tea shop is praised for its high-quality bubble teas and fresh, natural ingredients including real tea leaves, fresh milk, and real fruit. Customers appreciate the affordable prices and the friendly, attentive customer service, which often goes above and beyond. While the ambiance is described as modest and lacking in decor, the focus on quality drinks and tasty snacks makes it a beloved local spot. Overall, the shop is seen as a hidden gem with an authentic and caring approach to tea making.
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Additional Insights
Environment
The ambiance is described as a small, modest 'hole in the wall' with lacking decor or atmosphere, but the welcoming staff compensate for this.
Cleanliness
No explicit mentions of cleanliness issues; implied to be satisfactory as no negative notes were made.
Unique Elements
Use of real tea leaves and fresh ingredients, affordable pricing especially during specials, and unique Hong Kong style seasonings on food. Also notable is the generous toppings and customizable drink options.
Service
Customer service is consistently highlighted as very friendly, kind, knowledgeable, and accommodating with positive interactions including letting customers sample drinks.