This establishment offers a variety of beverage options with a notable focus on bubble tea, praised for its freshness and flavor. The ambiance is described as spacious and relaxing, with unique decor elements like a robot and plentiful power outlets, making it suitable for socializing or studying. Customer service experiences are mixed, ranging from very positive mentions of friendly and attentive staff to multiple negative reports of rudeness and poor order handling. Overall, the venue is recommended for its drinks and atmosphere, though service inconsistency may affect customer satisfaction.
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Environment
The venue is spacious with beautiful architecture, featuring a cute little robot and ample tables with power outlets and USB ports, creating an inviting environment to hang out, study, or relax.
Cleanliness
No explicit mentions of cleanliness issues or praises were noted, suggesting an average or unremarkable level of cleanliness.
Unique Elements
Ordering is done via an app or tablet at the entrance, and the presence of a robot that beeps and boops adds a distinctive touch to the store's atmosphere.
Service
Customer service is highly variable; some staff members like Alex and Jorge receive praise for friendliness and helpfulness, while other reviewers report rude behavior, poor communication, and order mishandling.