This store is a highly praised boba tea shop known for its wide variety of refreshing and unique flavored drinks, including several horchata and fruit tea options. Customers consistently highlight the friendly and helpful service, especially staff members like Leo and Matthew, who enhance the ordering experience. The ambiance is described as bright, cute, and vacation-themed with Hawaii-inspired decor and both indoor and outdoor seating. Overall, the quality of drinks and snacks such as mochi donuts receives strong positive feedback, making it a popular neighborhood destination.
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Additional Insights
Environment
The store atmosphere is bright and cute with Hawaii-themed decor, colorful designs, and both indoor and outdoor seating including a back patio. Some reviewers noted it can be warm inside but overall the ambiance is inviting and vacation-like.
Cleanliness
While not extensively mentioned, the store is implied to be clean and well-kept, with no negative comments regarding cleanliness.
Unique Elements
Unique features include a boba tea tap system, ordering via iPad kiosks, a diverse topping selection, specialty drinks like unicorn sweet corn milk and horchata variations, and availability of mochi donuts. The store's late-night hours and tropical theme also stand out.
Service
Customer service is frequently praised as friendly, patient, and helpful, with specific mentions of staff members like Leo and Mojica who provide detailed menu explanations, samples, and quick service even during busy times.