Zero& is a popular boba tea and dessert spot located in the Westfield mall, known for its high-quality drinks and unique dessert offerings. Customers appreciate the fresh, natural ingredients and the availability of non-dairy milk alternatives, as well as customizable sweetness and ice levels. The ordering system is fully digital via kiosks or an app, providing convenience despite some minor navigational issues. The ambiance is casual and conducive to quick visits or mall breaks, with easy seating access in the nearby food court.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is located on the lowest floor of the Westfield mall with easy access to food court seating; the atmosphere is casual and convenient for mall shoppers.
Cleanliness
No explicit mentions of cleanliness issues; the environment appears well-maintained based on the reviews.
Unique Elements
Unique features include the use of real fruit in drinks, a points system, a fully digital ordering process, and a focus on natural sweetness and non-dairy milk options.
Service
Service is efficient with online ordering and text notifications for order readiness, though there is minimal staff interaction which some find perplexing during ordering.