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Gong Cha

6.0
(205 reviews)
Gong Cha

This boba tea store is highly praised for its wide selection of teas and customizable options like sugar and ice levels. Customers consistently commend the quality and flavor of the drinks, especially the milk teas and various toppings such as pearls and jellies. The service is described as friendly, efficient, and helpful, contributing to a pleasant customer experience. The ambiance is casual and convenient, often located in food courts with ample seating and manageable lines during weekdays.

Customization Options

🧊Ice Level
🍯Sweetness
Caffeine-Free Options

Most Popular Items

Strawberry Milk Tea
"The strawberry milk tea with milk foam was amazing!"
Earl Grey Milk Tea with 3J
"I like the Earl grey milk tea with 3J."
Milk Foam Brown Sugar Black Tea
"The Milk Foam Brown Sugar Black Tea ($4.50) with 25% ice and 75% ballz (customizzzable) was fantastic."

Additional Insights

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Environment

The store is often situated in mall food courts with lots of seating and a casual atmosphere. Lines can be busy on weekends but are shorter on weekdays.

Cleanliness

No explicit comments on cleanliness were noted in the reviews.

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Unique Elements

The ability to customize sugar, ice, and toppings extensively is highlighted, along with unique items like mochi waffles and milk foam toppings referred to as 'mustache'. The store is part of a well-known global chain originating from Taiwan.

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Service

Staff and baristas are consistently described as friendly, respectful, and helpful, with some mentions of free water and accommodating mistakes in orders.

Store Information

Address
1600 Saratoga Ave #115, San Jose, CA 95129
Hours
Monday 11
Tuesday 11
Delivery
Takeout
Dine-in

Highlights

Great tea selection