Boba Guys is a highly regarded boba tea shop located at Santana Row known for its high-quality, creative, and delicious bubble tea drinks. The staff are friendly, knowledgeable, and attentive to customer preferences, offering excellent service even during busy times. The store features a clean, modern, and minimalist ambiance, primarily designed for grab-and-go customers with limited seating. While prices are somewhat higher than average, customers find the quality and taste well worth the occasional splurge.
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Environment
The shop has a clean, modern, and minimalist design with no seating, emphasizing a grab-and-go experience. It is located at the entrance of Santana Row with a lively and convenient atmosphere.
Cleanliness
Multiple reviews note the store is clean and well-maintained, contributing positively to the overall experience.
Unique Elements
The store offers unique menu items like Korean banana milk, dragon fruit drinks, and seasonal flavors such as peach fresca with aloe jelly and ube snickerdoodle snacks. They also sell branded merchandise like tote bags and t-shirts.
Service
The staff are consistently described as friendly, kind, knowledgeable, and accommodating, often offering suggestions and adjustments such as changing sugar levels or remaking drinks if customers are unsatisfied.