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Gong Cha - Eastridge Mall

5.7
(127 reviews)
Gong Cha - Eastridge Mall

This store is highly regarded for its delicious and refreshing bubble tea offerings, with a focus on quality tea and boba pearls. Customers consistently praise the friendly, patient, and efficient service provided by the staff, contributing to an overall positive experience. The location is convenient with a smooth ordering process including self-serve kiosks, and the atmosphere is enjoyable though sometimes busy. While sweetness customization is available, some find the milk teas still quite sweet even at reduced sugar levels.

Customization Options

🍯Sweetness

Most Popular Items

Milk Tea
"I bought 2 milk tea and it's very delicious. The counter really friendly. Highly recommend"
Black Milk Tea with White Pearl
"I love this Gong Cha location. The black milk tea white pearl is perfectly done."
Mango Milk Tea with Honey Boba and Lychee Jelly
"Delicious tea plus its cheap! i like the mango milk tea with honey boba and lychee jelly my grandma hates tea but likes their taro milk tea a lot!"

Additional Insights

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Environment

The store is located in a mall with a pleasant atmosphere. It has self-serve kiosks for efficient ordering and can get busy at times.

Cleanliness

No direct mentions of cleanliness were found in the reviews.

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Unique Elements

Self-serve kiosks enable smooth and fast ordering. The quality of boba pearls is noted as superior compared to other places.

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Service

The service is frequently described as friendly, helpful, patient, and speedy. Staff members are happy to assist and accommodate customization requests.

Store Information

Address
Food Court, 2200 Eastridge Loop, San Jose, CA 95122
Hours
Monday 10AM-8PM
Tuesday 10AM-8PM
Delivery
Takeout
Dine-in

Highlights

Great tea selection