Boba Lab is a popular bubble tea shop known for its high-quality, fresh, and flavorful boba drinks. Customers often praise the variety of unique and natural flavors, as well as the option for healthier alternatives such as milk substitutes. The customer service is generally friendly and accommodating, and the ambiance is described as modern and fun with a chemistry lab theme. While the shop is small and located in a subtle spot, it offers a cozy and chill environment appreciated by many visitors.
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Additional Insights
Environment
Modern, cool, and fun with a chemistry lab theme; small and cozy space with unique decor including a periodic table and Apple Keys shaped wall art.
Cleanliness
No specific issues reported; environment described as chill and cool.
Unique Elements
Use of fresh brewed teas instead of powders, flavored and healthier boba options, compostable paper straws, allowance of reusable cups, unique snacks like waffle dogs and popcorn chicken, and a partnership with a rewards program (Five Stars).
Service
Mostly friendly and accommodating staff who are patient and helpful with questions; some mention of less friendly service but generally positive.