This store specializes in high-quality bubble tea with a wide variety of flavors and customizable sweetness and sugar levels. Customers consistently praise the delicious, fresh drinks and friendly, welcoming customer service. The ambiance is described as trendy and convenient, located near the Santa Monica pier. Overall, patrons highly recommend this place for its tasty drinks and accommodating staff.
Customization Options
Most Popular Items
Additional Insights
Environment
The location is trendy, cute, and conveniently located near the Santa Monica pier. Some reviews mention the space is a bit cramped due to sharing entrance with a neighboring pizza place.
Cleanliness
No explicit negative mentions of cleanliness; one review noted paper straws were problematic but no hygiene concerns were raised.
Unique Elements
The store offers customizable sweetness levels and sugar percentages, has a large variety of boba drinks including fruit teas and tea mojitos, and uses fresh tapioca. The staff’s exceptional assistance in a safety incident and the ability to customize orders stand out as unique.
Service
The staff is described as very friendly, kind, and helpful, with multiple mentions of welcoming service and going above and beyond, including an incident where staff helped customers in a difficult situation. Drinks are often remade free of charge if issues arise.