Pholicious is a highly praised Vietnamese restaurant known for its delicious and authentic pho, fresh ingredients, and exceptional customer service. Reviewers consistently highlight the quality and flavor of the food, including pho, spring rolls, wings, and boba tea. The establishment is described as clean, inviting, and family-friendly with attentive and accommodating staff. Customers frequently mention their satisfaction with both the food and the warm hospitality provided by the owner and team.
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Environment
The ambiance is described as clean, inviting, quiet, and family-friendly. The space is appreciated for being comfortable and suitable for both dine-in and takeout experiences.
Cleanliness
The restaurant is repeatedly noted for being very clean and well maintained, contributing positively to the overall dining experience.
Unique Elements
Unique elements include the house-made sauces, fresh peanut sauce, and accommodating customization options such as dietary preferences and boba tea adjustments. The owner’s personal involvement and genuine care add a distinctive touch.
Service
The customer service is highly praised with multiple mentions of friendly, accommodating, and kind staff members including the owner Nam and manager Stephanie. Staff often go above and beyond to ensure guests feel welcome and valued.