Tiger Sugar is highly praised for its authentic and well-balanced bubble tea offerings, particularly noted for the quality and texture of their boba pearls. Customers consistently mention the drinks are not overly sweet and have a genuine flavor profile reminiscent of traditional Asian boba teas. The service is described as excellent, professional, and attentive, contributing to a welcoming atmosphere. Although the seating is limited and the location somewhat unusual, the store is clean, newly renovated, and provides a pleasant environment for enjoying their beverages.
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Environment
The store has a chill, cute vibe with tiger-themed decor and a welcoming atmosphere. Seating is limited, encouraging takeout, but the environment is pleasant and newly renovated.
Cleanliness
The store is noted to be very clean and well-maintained, contributing to a positive customer experience.
Unique Elements
The authenticity of the boba pearls and use of real ingredients like fresh taro are frequently highlighted. The presence of touch screen kiosks for ordering and the availability of various toppings like pudding and lychee jelly add to the unique experience.
Service
Staff are frequently described as very helpful, knowledgeable, polite, and professional, with some reviewers noting specific employees by name and commending their assistance in choosing drinks.