← Back to all stores in Springfield

Ugly Dumpling Express

3.7
(104 reviews)
Ugly Dumpling Express

This fast-casual restaurant specializes in Chinese cuisine, with a strong emphasis on soup dumplings, orange chicken, and other flavorful dishes. Customers frequently commend the delicious food quality, quick service, and friendly, attentive staff who enhance the overall dining experience. The ambiance is casual, clean, and comfortable with modern ordering kiosks, making it convenient for both dine-in and takeout. Additionally, the establishment offers a selection of boba drinks, adding a trendy beverage option to complement their menu.

Most Popular Items

Soup Dumplings
"The soup dumplings (pork & truffle, pork & shrimp) were juicy, fresh, and flavorful. The chucked steamed dumplings were also very good. Highly recommend."
Orange Chicken
"I Also tried their orange chicken with white rice which was delicious as well. Garlicky and not too sweet. Adding the chili oil really took it over the edge for me."
Popcorn Chicken
"I ordered the #1 popcorn chicken combo. Was delicious and a great amount of food. One critique is the chicken could use a dedicated sauce, maybe a sweet and sour situation?"

Additional Insights

🌿

Environment

The ambiance is casual and comfortable with a clean, modern feel. The presence of touchscreen kiosks for ordering adds convenience, and the restaurant is noted to have an elevated interior design for a fast-casual setting.

Cleanliness

Multiple reviewers mention the restaurant and ordering kiosks are very clean, contributing to a positive dining environment.

🌟

Unique Elements

Unique features include touchscreen ordering kiosks with food images, a blend of fast-casual dining with table service elements such as food delivery and trash pickup, and the offering of seasonal boba drinks that complement the Chinese food menu.

🛎️

Service

Staff is frequently described as friendly, attentive, and helpful, with specific mentions of employees like Rachel who enhance the customer experience by assisting with ordering, clearing tables, and checking in on diners.

Store Information

Address
6691 Backlick Rd, Springfield, VA 22150
Hours
Monday 11AM-10PM
Tuesday 11AM-10PM
Delivery
Takeout
Dine-in

Atmosphere

Casual

Amenities

Restroom

Accepted Payments

Credit cards