Bengong's Tea is a well-regarded boba tea shop known for its delicious and customizable drinks, including a variety of fruit and milk teas. Customers frequently praise the friendly and attentive staff who provide excellent service and a pleasant ordering experience. The ambiance is described as clean, comfortable, and family-friendly with spacious seating and private rooms for groups. Overall, it is considered a great local spot for both drinks and recently added food offerings.
Customization Options
Most Popular Items
Additional Insights
Environment
The venue is clean, cute, and comfortable with ample seating and private rooms suitable for meetings, study groups, or parties. The presence of board and card games adds to the welcoming and family-friendly atmosphere.
Cleanliness
Most reviews report the store as clean and well-maintained; however, one reviewer repeatedly noted issues with bathroom cleanliness, causing concern about overall hygiene.
Unique Elements
Unique features include self-service kiosks with visual menus, a reward program via app ordering, semi-private rooms for groups, and a newly introduced food menu that has been highly praised.
Service
Service is frequently highlighted as exceptional, with staff described as friendly, helpful, knowledgeable, and going above and beyond to personalize orders. Specific employees like Thwenic and Zach received high praise for their attentive and memorable service.