Midtown Boba is widely praised for its fresh, flavorful, and customizable boba tea drinks, featuring a variety of milk teas, fruit teas, and creative blends. Customers consistently highlight the excellent customer service provided by friendly and attentive staff, including several named employees. The ambiance is clean, welcoming, and aesthetically pleasing, making it a popular spot for socializing and casual visits. Many reviewers express strong loyalty, citing repeated visits and recommendations to friends.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a clean, welcoming, and aesthetically appealing atmosphere, suitable for socializing with friends or quick visits.
Cleanliness
Multiple reviews highlight the store's cleanliness and inviting environment.
Unique Elements
Use of fresh fruit in drinks, plentiful toppings, milk alternatives such as oat milk, and unique blends like cake batter topping and strawberry coconut are distinctive features noted by customers.
Service
Customer service is frequently described as exceptional, with staff members such as Amaya, Makayla, Janie, Elisa, and May receiving individual praise for friendliness, helpfulness, and attentiveness.