This boba tea store located inside Arizona Mills Mall is highly praised for its delicious and high-quality boba drinks, with many customers highlighting unique flavors and tasty toppings such as honey boba, jellies, and poppers. The staff is consistently described as friendly, helpful, and accommodating, often going above and beyond to recommend drinks and accommodate customer preferences. While the service is quick and efficient, some reviews mention that the seating area could benefit from a deeper clean and occasional maintenance to improve ambiance. Overall, customers strongly recommend this shop for boba enthusiasts and families alike, emphasizing the variety of flavors and enjoyable drink experiences.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is located inside a mall which can be a bit noisy and requires walking through the mall to reach. The seating area is comfortable but some reviewers note it could use a deep cleaning and fresh paint to improve the overall atmosphere.
Cleanliness
Mixed reviews on cleanliness: while the kitchen appears immaculate, some tables were reported sticky and floors had trash, indicating a need for better upkeep in the dining area.
Unique Elements
The store offers a wide variety of customizable drink options including different boba types (honey boba, coffee jelly), toppings (poppers, jellies), and signature drinks with unique flavors like floral rose and taro. Free cotton candy topping on large drinks and accommodating staff add to the unique customer experience.
Service
Customer service is frequently praised as outstanding, friendly, kind, and knowledgeable, with staff often helping customers choose drinks and accommodating special requests including trade-ins and Groupon redemptions.