This store specializes in beverage service with a focus on bubble tea and flavored drinks. Customers generally find the drinks tasty and the service welcoming and friendly, though there are occasional order mistakes and delays during busy times. The ambiance and authenticity receive mixed reviews, with some describing the drinks as overpriced or not authentic. Overall, the store appears to attract repeat customers despite some service issues.
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Additional Insights
Environment
No specific comments on ambiance; the upper level of the mall is mentioned but no detailed atmosphere description.
Cleanliness
No explicit mentions of cleanliness in the reviews.
Unique Elements
Customization options such as choice of boba type (chewy or burst) and additives are offered; early closing of certain boba flavors is noted.
Service
Service is welcoming and friendly but can be inconsistent with order accuracy and speed, especially during busy periods.