This store is highly praised for its high-quality and fresh boba drinks made with care and consistency. Customers appreciate the wide variety of unique and well-crafted beverages, including specialty teas and coffee options. The staff is frequently described as friendly, patient, and helpful, contributing to excellent customer service. While the atmosphere is clean and aesthetically pleasing, some find the music and style less conducive to sitting and socializing for long periods.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a clean and aesthetically pleasing environment with a calm atmosphere and tasteful decorations, especially during holidays. However, some customers find the music and big screen dance style less appealing for hanging out.
Cleanliness
The place is frequently noted as clean, including seating areas and restrooms, contributing to a welcoming and comfortable environment.
Unique Elements
The store uses fresh, natural ingredients rather than powdered mixes, offers an extensive and unique drink menu including coffee and shaved ice cream samples, and provides an easy-to-use kiosk ordering system. The presence of a friendly owner and personalized touches like having a child call out orders add to its charm.
Service
Customer service is consistently described as excellent, with staff being friendly, patient, and attentive. Many reviews highlight helpfulness in ordering and personalized care to ensure satisfaction.