E-Tea is a popular bubble tea and dessert shop located at the Wharf, known for its high-quality and flavorful boba teas along with a diverse selection of onigiri and Japanese-inspired snacks. Customers frequently praise the friendly and helpful customer service, as well as the efficient kiosk ordering system that allows quick preparation of drinks. The ambiance is charming and unique, featuring a nostalgic ET-themed decor, small indoor space, and some outdoor seating, making it a cozy spot for tea lovers and visitors. Overall, the store receives consistent positive feedback for its delicious drinks, interesting seasonal flavors, and welcoming atmosphere.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a small, cozy interior with a unique ET-themed decor and some outdoor seating, creating a nostalgic and inviting atmosphere, though it can feel cramped when busy.
Cleanliness
There are no direct mentions of cleanliness issues; the environment is implied to be well-maintained with a pleasant waiting experience.
Unique Elements
The store features seasonal and special flavors like Cherry Blossom Milk Tea, cheese foam toppings, and creative desserts such as matcha crepe cake and Japanese cheesecake. Ordering is done via kiosk, which adds a modern touch, and the ET-themed pun 'E-Tea phone home' adds charm.
Service
Customer service is frequently described as fantastic, friendly, and helpful, with staff going above and beyond such as offering free items and honoring complaints graciously.