35 Below Cafe is a highly praised family-owned boba tea and rolled ice cream shop known for its great drink quality and handcrafted ice cream. Customers consistently highlight the friendly and accommodating staff who provide excellent customer service, making the experience enjoyable for all ages. The atmosphere is welcoming, clean, and cozy, with a unique presentation of rolled ice cream crafted in front of customers. Many reviewers recommend this place for casual hangouts, family visits, and first-time boba drinkers alike.
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Environment
The store has a chill, welcoming, and cozy atmosphere, with nice decorations and outdoor seating. It is described as a great place for dates, family outings, and social gatherings.
Cleanliness
Reviewers frequently note the cleanliness and well-managed nature of the shop, contributing to a pleasant customer experience.
Unique Elements
The rolled ice cream is made in front of customers as an interactive experience, which is a unique and memorable feature. The shop also supports local youth employment and offers a wide variety of boba and ice cream flavors, including popping bobas.
Service
The staff and owners are repeatedly described as very friendly, kind, patient, and knowledgeable, often helping first-time boba drinkers and accommodating special needs with great professionalism.