Tii Cup is a well-regarded bubble tea shop known for its flavorful and customizable drinks, including a broad variety of teas and specialty beverages. Customers frequently praise the friendly, helpful, and professional staff, contributing to an overall positive service experience. The ambiance is described as playful, bright, and spacious with unique handmade furniture and a welcoming vibe. While some recent concerns about product consistency and kiosk payment issues were noted, overall customer satisfaction and loyalty remain high.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a playful and bright vibe with spacious, clean, and simple decor. Unique elements include handmade furniture by the owner and hidden rubber duck mascots around the store.
Cleanliness
Multiple reviewers note the shop is very clean, well-maintained, and set up well for social distancing.
Unique Elements
The presence of rubber duck mascots named 'Bubbly' hidden throughout the store, handmade furniture by the owner, and seasonal staff costumes (e.g., Halloween) create a distinctive and fun experience.
Service
The staff are consistently described as friendly, helpful, patient, and professional. Several reviews mention staff going above and beyond, including remaking drinks to customer satisfaction and being kind and courteous.