This dessert store in Westfield, NJ is highly praised for its flavorful and unique ice cream offerings, including exotic and bubble tea-inspired flavors. Customers commend the creamy, large portions and the artistic presentation of the desserts. The staff is described as friendly, attentive, and welcoming, contributing to an overall positive customer experience. The venue offers ample seating and a cozy atmosphere, though some mention it can be busy and parking challenging due to its location in a major shopping area.
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Additional Insights
Environment
The store has a roomy, cozy, and inviting atmosphere with ample seating. It is often busy, indicating popularity, and is located in a major shopping area which can make parking difficult.
Cleanliness
There are no explicit mentions of cleanliness concerns; the environment is implied to be pleasant and comfortable.
Unique Elements
The store is known for its exotic and customizable ice cream flavors, bubble tea and soft serve combinations, mason jar sundaes, boba floats, and artistic presentation that is often described as instagrammable.
Service
Staff are frequently described as friendly, attentive, patient, and welcoming, with some reviewers noting excellent customer service and helpfulness in guiding flavor choices.