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The boba tea factory

6.8
(288 reviews)
The boba tea factory

This boba tea shop in Wilmington is widely praised for its authentic, high-quality bubble tea made with fresh ingredients and real brewed tea. Customers consistently highlight the excellent drink flavor, generous portions, and the friendly, attentive service from the owners and staff. The shop offers a clean, welcoming atmosphere with helpful recommendations ensuring a satisfying experience. Many reviewers express strong loyalty and eagerness to return whenever they are in town.

Customization Options

🧊Ice Level
🍯Sweetness
🌿Natural Ingredients

Most Popular Items

Brown Sugar Milk Tea with Boba
""Definitely the best boba shop in Wilmington. I’m a fan of pretty strong tea and I was not disappointed! They use real tea/fruit for their drinks... Brown sugar milk tea is my favorite. The tea is super well brewed and they have great boba texture.""
Signature Fruit Tea
""I would highly recommend getting the Signature Fruit Tea, and Strawberry Puree with Milk! The owner is very sweet and really cares about her craft!""
Thai Milk Tea
""I usually get thai tea when i get boba, and she suggested me try the brown sugar milk tea, and it’s AMAZING!!! The Boba tea factory gives so much for the price compared to other places!""

Additional Insights

🌿

Environment

The store is described as clean, bright, and welcoming with a super cute and open space. Customers appreciate the inviting environment that complements the quality of the drinks.

Cleanliness

Multiple reviewers mention that the shop is very clean and well-maintained, including a health department rating of 100 posted publicly.

🌟

Unique Elements

The shop uses fresh brewed tea and fresh fruit cut to order, avoids powders and artificial flavors, offers customizable sweetness and ice levels, includes unique toppings like cheese foam and coffee jelly, and is a POC woman-owned business with roots in Flushing, NYC.

🛎️

Service

The owners and staff are repeatedly described as kind, patient, and attentive, often providing detailed explanations, recommendations, and even customizing orders to suit customer preferences. The welcoming and warm interactions contribute significantly to the positive experience.

Store Information

Address
800 Shipyard Blvd #20, Wilmington, NC 28412
Hours
Monday 11AM-8PM
Tuesday 11AM-8PM
Delivery
Takeout
Dine-in

Highlights

Great tea selection