This establishment is highly praised for its exceptional bubble tea offerings, including unique flavors and well-executed tapioca pearls. Customers consistently commend the friendly and attentive service, often mentioning specific staff members by name. The ambiance is described as cozy, cute, and inviting with thematic decor, board games, books, and a relaxed atmosphere. Overall, the store is clean, well-maintained, and located conveniently in downtown Winston-Salem.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a quaint, cute, and laid-back vibe with owl-themed decor, board games, books, stickers, and cozy seating that encourages lingering and socializing. The atmosphere is quiet and comfortable with good music.
Cleanliness
Multiple reviewers mention the store as clean and inviting, reflecting good upkeep.
Unique Elements
Unique features include an owl theme, free access to board games and books, cosplay events, local merchandise including Hello Kitty items, and a variety of dairy-free and vegan options.
Service
Service is consistently described as friendly, kind, and attentive with staff going the extra mile to customize orders and interact positively with customers. Amelia and Rena Marie are frequently mentioned for excellent service.