Icy Thai is a highly praised establishment in Yakima known for its flavorful rolled ice cream, delicious boba tea, and a variety of sweet treats such as crepes and mini pancakes. Customers consistently commend the friendly and attentive customer service, highlighting the owner and staff's warm hospitality. The atmosphere is described as fun, energetic, and welcoming, suitable for families and casual visits. The menu is diverse and growing, offering a range of customizable and high-quality items that appeal to both locals and visitors.
Customization Options
Most Popular Items
Additional Insights
Environment
The ambiance is described as fun, energetic, and family-friendly with a lively atmosphere featuring music and colorful lighting. It is considered a great place for gatherings, dates, and casual hangouts, including for kids.
Cleanliness
The shop is noted as clean and well-maintained, with customers remarking on the fresh and appealing presentation of food and drinks.
Unique Elements
Unique features include the customizable rolled ice cream, the owner’s personal engagement with customers, the offering of treats like mini pancakes and crepes, and even accommodating pets with special 'puppy cups'. The combination of rolled ice cream and boba tea is highlighted as distinctive.
Service
Customer service is frequently praised as amazing, friendly, patient, and helpful. The owner is often mentioned by name (Roman or Robert) as being exceptionally kind, generous, and attentive to customers, enhancing the overall experience.